Doing more with less through process management that keeps a rein on costs

tmsWORKFLOW™ is a web-based workflow management system that enables organizations to achieve task completion on time and at reduced costs, through a simple interface. With a skillful integration of structure and system, it equips managers, executives and staff at all levels with tools to manage processes and meet business objectives that are aligned with company strategies and financial targets, thereby maximizing resources and boosting productivity.


  • Increased efficiency and productivity
  • Improved process control
  • Focus on business needs
  • Business process improvement
  • Simplicity and ease of use
  • Lowered Costs

Key Features

Workflow Designer

Is a graphical tool that enables the creation of visual process flows of business processes. In order to design the process, participants, activities and business rules are defined based on the organization’s business policies and procedures. The design is then deployed directly from the Workflow Designer to the Workflow Engine.

Workflow Engine

Is the heart of the system – it executes processes deployed from the Workflow Designer. Supporting the XPDL standard, the Workflow Engine allows for easy integration to external systems by providing a simple HTTP-based API along with Jaya and JavaScript libraries.

Workflow Management Console

  • Inbox or Task Manager
  • Form Builder
  • Workflow Monitor
  • User Manager
  • System Settings

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Our Applications

Hospis Care

Hospis Care

An Electronic Medical Records and Donor Management System For Hospis Malaysia


Managed by a team of medical professionals and volunteers, Hospis Malaysia is a charitable organisation that provides palliative care free-of-charge to patients in Klang Valley with life-limiting illnesses such as cancer, AIDS, organ failure or progressive neurological conditions, all with the aim of enhancing their quality of life.


Patients are sent home by their doctors when the hospital concludes that they have done all they can. Homes, however, are not set up with facilities the patients would need to remain comfortable and caregivers are not trained to handle the care of a patient in a home environment. Hospis Malaysia takes care of this issue by sending trained professionals to homes where medical and nursing care is needed.

However, going back and forth between the headquarters and a patient’s home for information and medication is a highly inefficient practice. Information may, of course, sometimes be relayed through telephone, but it also inevitably results in inaccurate reporting, which leads to time wastage when the need for corrections arises.


With this information, we designed and built Hospis Care, an electronic medical record platform that incorporates the patients’ medical history to enable on-the-go diagnosis, medicine dispensation and patient registration, among other features. For maximum flexibility, we optimised the system for online access so that users are able to sign in from any device they wish, as long as it is connected.

Key Features

  • Medical record information is entered directly into the platform’s system for direct access by nurses and doctors, and only needs to be carried out once. Image-based information such as graphs and charts can be entered as snapshots taken from mobile device cameras. This enhances both work and time efficiency, as well as improves accuracy of data collected at the time of treatment
  • Medical professionals with assigned patients will have a list of inboxes separated neatly by patient, with each inbox containing information and tasks-at-hand specific to the patient. The system also maintains an audit trail of all transactions that have taken place
  • The patient onboarding (registration) process is done on the same platform, ensuring that patients are given the correct assessment by medical professionals and accurate assignment of professional help. All correspondence between professional and hospital are stored in the system for reference
  • The platform has intelligent tracking abilities. By tracking dispensed medication, it ensures that medication has been approved by the relevant doctor prior to being dispensed to the patient. Medical equipment loaned to patients are also tracked, keeping Hospis Malaysia aware of the loaner so that it may be retrieved when the patient using it no longer needs it


As Hospis Malaysia is a non-profit and non-governmental organization entirely funded by donations and foundations, it is vital to prove  the effectiveness of the palliative care they provide. To do that, Hospis Malaysia has been working closely with Big Data analytic experts over the last three years to analyze both qualitative and quantitative data. And with a powerful tool in the form of Hospis Care at its disposal, Hospis Malaysia is able to demonstrate its ability and reach in terms of better providing palliative care to their patients. 

We recently added a donor management system that assists Hospis Malaysia in keeping track of donors and their donations received through fundraisers they organized. This enables Hospis Malaysia to effectively and efficiently identify frequent donors and keep these sponsors up-to-date on activities carried out by the organization as well as their overall progress.

Helpdesk management system

Helpdesk Management System is a web-based system to facilitate the 2nd or 3rd level helpdesk support representative to keep track of a customer's case, assign and manage the schedule of support representatives.

Helpdesk Management System also allows the support representatives to update the status of the cases reported via a mobile phone. Helpdesk Management System has been successfully implemented in the telecommunications industry with 25,000 cases captured in a mere 8 months after going live.

Key Benefits

  • Comprehensive web-based application
  • Customizable to adapt client’s needs
  • Easy to learn and use
  • Allow for external system integration
  • Safe and secure system
  • Comprehensive data list reports

Key Features

Core Modules

  • Ticket Management
  • Service Level Agreement (SLAs) Management
  • Notification Management

Keeping Things Easier

  • Availability Slot View
  • Robust Reporting (Graphical Representation)
  • Integration with customer's core module

community engagement system

Essociation is a mobile application built to better serve the ICT industry available on iOS and Android. The application consists of user registration, business directory of all members and related businesses; event listing and management tool allowing members to list their events and for interested attendees to directly confirm attendance; deals section to redeem special offers made available from members to members, and a knowledge management repository hosting research papers, ICT news articles and other industry related materials.

The system administration and content management is fully powered by Joget Workflow. Essociation has been successfully implemented as a value extension of PIKOM (The National Information & Communications Technology (ICT) Association of Malaysia)

User Management

A module which consolidates all the information related to the specific users from the application


Module that lists all events and enable participants to register Organizers can also share or upload their event informations.


In this marketplace module, users can find various promotions happening and standalone deals


A comprehensive Content Management System (CMS) for publications

Property administration and management system 

Property Administration and Management System (PAMs) is a comprehensive and easy-to-use web-based system that facilitates, monitors, and manages operational activities of condominiums. The system can be used effectively by both the property management and Joint Management Body (JMB).

Among the main features are resident profile management, complaints management, visitor management and contractor management. Besides this, PAMs is also integrated to an online billing system, RFID and IP camera. In line with mobility trends, PAMs App is also made available in Google Play Store and Apple App Store.

Key Features

Main Features

  • Residents Profile Management
  • Complaint Management 
  • Visitor Management
  • Contractor Management

Integrated To

  • Online Billing System
  • RFID
  • IP Camera